The study also finds the following key Smartphone business wireless usage patterns: 26 percent would like Wi-Fi capabilities, 22 percent want touch screen and 19 percent would like to have a TV integrated into their device. Thirty-five percent of Smartphone owners download third-party software. Popular software downloads among business users include games (51%), travel-related programs (42%) and business applications such as Microsoft Word and Excel (36%).
The 2007 Business Wireless Smartphone Customer Satisfaction Study is based on responses from 1,089 business wireless customers who currently own a Smartphone device. Findings are based on data collected in August 2007.